Frequently Asked Questions

  • A consultation is recommended for clients who need help selecting services, designs, or packages. It allows us to review your event details, space, and vision to ensure the best fit. Some packages or custom designs may require a consultation prior to booking.

  • We offer event planning support, consultations, and balloon décor. Services are tailored based on your event type, size, and coordination needs.

  • We recommend booking as early as possible to secure availability. Popular dates and larger events may require additional lead time. Last-minute requests may be subject to availability and rush fees.

  • Yes. Balloon décor packages are listed with pricing. Event planning services, add-ons, and consultations are customized based on your event needs and discussed during the booking process.

  • Packages include professional design, installation, and breakdown as outlined in each package description. Specific inclusions vary by package level.

    All installations are completed based on the scope of the selected package.

  • Yes. Packages can be customized with select add-ons based on your event needs, such as additional décor elements, custom color requests, or extended service time.

    Additional fees may apply based on the selected enhancements.

  • We serve clients within our designated service area. Travel outside of this area may be available for an additional fee.

  • A non-refundable deposit is required to secure your booking. The remaining balance is due prior to the event date.

    If your event is rescheduled, your deposit may be applied toward a future service within 30 days.


  • Deposits are non-refundable. If your event is canceled, your deposit may be applied toward a future service if rescheduled within 30 days.

    All cancellations or changes must be submitted in writing.

  • Yes. Availability and pricing vary based on location and design

  • Book a consultation or submit an inquiry through the website. From there, we’ll review your event needs and recommend the service option that best fits your event.